Shipping policy

FREE SHIPPING on most orders over $99

Free Ground Shipping is offered within Canada a on most orders over $99 (before tax). Shipping service will be selected at our sole discretion.

A small number of items are exempt from free shipping, including certain non-stocked special items, certain highly-discounted items, and certain dimensionally large or heavy items (such as solar panels and watermakers).

Remote destinations, and destinations that require at least one air freight leg (including some areas of Northern Canada) are not eligible for free freight.  In such cases we reserve the right to contact the buyer and indicate that shipping charges will apply if they were not automatically charged at checkout.

In all cases where free freight is available, paid freight options are also provided, allowing for selection of faster shipping options at a cost.

Certain hazardous items, such as EFOY fuel, are not eligible for shipping, and are available for in-store pickup only.

We reserve the right to determine free shipping eligibility, including whether an address is considered remote.

Please contact us if you have any questions.